Services for freelancers

When a client does not pay

We hope every invoice is paid on time. Sometimes it is not, and then we handle the collection process for you, with our partner.

Become a clientFrequently asked questions

It starts only when you ask

How collection works

  1. 1Tell us about the unpaid invoiceIf your client has not paid by the due date, report it to customer service or through the platform.
  2. 2Collection beginsA reminder and a payment demand go out automatically. Collection proper we start at your request.
  3. 3We aim for a settlementAn amicable resolution is always the first goal. Legal collection does incur costs, and permission for those is asked in advance.

A payment reminder goes out automatically seven days after the due date, and one payment demand follows it. Both are included in the invoicing service.

Collection proper begins at your request, and it is an additional service that is not included in the base price. That is how clause 11 of the terms defines it, and the terms govern. You still do not have to learn collection law or deal with the agency yourself. We handle that once you ask.

An invoice already late?

When a client has missed the due date, the order matters. The reminder, the payment demand, then collection proper, and what you are entitled to charge at each point.

What to do when a client does not payDebt collection in Finland

Frequently asked

Does collection start automatically if a client does not pay?
No. A payment reminder goes out automatically seven days after the due date and one payment demand follows it, and both are included in the invoicing service. Collection proper begins only when you ask for it.
What does collection cost me?
Collection proper is an additional service outside the base price, which is how clause 11 of the terms defines it. Legal collection does incur costs, and your permission for those is asked in advance.
Do I have to deal with the collection agency myself?
No. We handle the process with our partner once you ask for it, so you do not have to learn collection law. An amicable settlement is always the first goal.

Tell us what you invoice, and we will work out which plan fits.

A free conversation, at our office or online. We go through whether light entrepreneurship makes sense in your situation, which plan works out cheapest for what you invoice, and whether you want the accident and liability cover. The conversation commits you to nothing.

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